FAQ's (Frequently Asked Questions) 

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> General
Why not off-the-shelf accounting software?
Perspective Financials Release 3 is an Enterprise Resource Planning (ERP) software that provides more than the financial reportorial requirements of a business. Release 3 covers;

• Customer Relationship Management
• Inventory and Procurement
• Human Resources
• Finance
• System Maintenance

How about other ERP software?
Perspective Financials Release 3 is designed for small and medium enterprises.

• Cost and Scalability
• Progressive Business Process Improvement
• Implemented by Business Consultants

> Finance Module
What is reversal correction method?
Perspective Financials Release 3 does not allow users to edit posted transactions. The only way to correct wrong entries after posting is by creating a Journal Voucher to reverse the entries. This ensures that all mistakes and corrections are documented and approved.

How will the Finance Module help improve auditing?
Transactions require document attachments before posting. This would ensure that there are no backlogs for documentation. If an auditor wants to review a transaction a button click would display the documents.

How secure will my data be?
Data security is a function of hardware and software.

For Release 3 all transactions record UserID and Time Stamps ensuring an audit trail for every transaction being done.

Release 3 also uses security rights assignments for individual users. Your system administrator can specify which components of Release 3 a user may access.

Release 3 uses Microsoft SQL server for the systems backend database. This ensures compliance to open-standards and current technologies.

> CRM Module
How will CRM help my business?
CRM can help improve contact management, managing sales calls, sales information and prospecting of new customers through a historical database. CRM may help sales personnel handle objections more efficiently by having access to similar instances.

Manage employee transitions by having a history of your company’s interaction with each of your prospects or customers.

What answers can I get from CRM?
By using the CRM databases properly you would be able to answer;

• Who are my top customers or my top sales person?
• To what industry do I sell the most?
• What are my lowest, highest and average sales?
• What is my fastest moving product?

> Procurement and Inventory Module
How will the Procurement Module help my business?
The procurement module professionalizes your purchasing process.

• Improves buying decisions by having the supporting data.
• Locks out delivery-padding
• Optimizes inventory levels
• Optimizes delivery route planning and stocking

What answers can I get from Procurement?
• How much inventory do I need to have next week, or next month?
• Where will my deliveries be concentrated next week?
• Who is my top Vendor? How much did I buy from him?
• What are my slowest and fastest moving products?
• How much inventory do I have on each of my warehouses?

> Human Resources Module
Why is it different from other payroll software?
• Document Management Capabilities (201, Resumes, Testing Results and etc)
• User Defined (pay-schedules, income and deductions, employer contributions and other fields)
• Leave and Overtime Management
• Flexible reporting formats

> System Control Panel
What is the purpose of the SCP?
• Manages Perspective Financials Release 3 Software
• Users and Security Rights
• Database Files and Sizes
• System Default Settings
• User Activity Logs (Log-Ins, Transactions and etc.)

> Licensing and Subscription
How is Perspective Financials Release 3 licensed?
Release 3 is licensed through monthly subscription on a named-user account basis.

What is included in the subscription fee?
• Subscriptions include version upgrades
• Subscriptions include technical support for Release 3 system errors

What are the exclusions to the subscription fee?
Services due to or caused by;
• Virus Attacks
• Hardware related problems
• Reinstallation of Release 3
• Operating System related problems
• Force Majeure

What is the minimum number of users for a subscription?
Release 3 subscription can be acquired for a minimum of 2 users.

What happens if I decide to cancel my subscription?
General, Subsidiary ledgers and master files will be exported to a standard database

What items are not included with my setup fees?
• Server and Workstation Hardware and Operating Systems
• MS SQlServer Licenses
• Setup and Maintenance of Hardware and Network
• Consulting Fees from implementation partners

> Synergy Program
What is the synergy program?
The Synergy Program is a partnership between PTI and business consulting firms. PTI prefers partnering with consultants for the implementation of Release 3.

What is the partner’s role in implementation?
The Synergy Program Partner is responsible for the following;

• Training
• Recommendation and documentation of Chart of Accounts
• Recommendation and documentation of Business Processes aligned with Release 3

Who are qualified for the program?
• Companies who engage in business consulting and financial outsourcing services
• Ideally experienced with implementation of business software

What are the benefits of becoming a partner?
• Increase consulting revenue
• Simplify and standardize your services
• Get a copy of Release 3 installed in your office for internal use (10 User License)
• Be a part of the SME community on www.perspective-financials.com
• If you are an auditing firm, benefit from the ease of audit when your clients are using Release 3.

How do I apply?
Send an email with the following attachments to;

• Letter of Intent
• Scanned Copies of DTI, SEC papers
• Bank Reference
• Company Profile (Ownership, Client List, Profiles of Consultants)